Refund Policy

Last updated: 2026

Stridewell Performance Group LLC stands behind Testovate X7 with a 60-day money-back guarantee. This policy explains how it works.

60-day money-back guarantee

If you are not satisfied with Testovate X7 for any reason, you may request a refund of the product purchase price within 60 days of the delivery date. The guarantee applies to orders placed through this authorized portal, testovateofficial.com.

How to request a refund

Contact our support team at support@testovateofficial.com or call 1-888-657-0294 before returning anything. Include your order number and the email used at checkout. We will confirm your eligibility and provide the return address and instructions.

What is covered

• The product purchase price is refundable within the 60-day window.
• The guarantee covers both opened and unopened bottles.
• Original shipping charges and return shipping costs are not refundable.

Returns

After your request is approved, return any remaining product to the address we provide. We recommend a tracked shipping method, as we cannot process a refund for a return we do not receive. Returns sent without prior contact may be delayed.

Processing time

Once we receive and inspect your return, refunds are issued to the original payment method, typically within 5 to 10 business days. Depending on your bank or card issuer, it may take an additional few days to appear on your statement.

Damaged or incorrect orders

If your order arrives damaged or incorrect, email orders@testovateofficial.com within 7 days of delivery with your order number and a photo. We will arrange a replacement or refund at no cost to you.

Questions

For more on the guarantee see the guarantee page, and for delivery and returns logistics see the shipping page. You can also reach us any time through the contact page.